sq777 Privacy Policy

sq777 ("we," "us," "our") operates the online casino and sports betting platform accessible at sq777.app, including all associated games, account services, and promotional features. sq777 is the data controller responsible for the personal data of players who register and use the platform.

We operate within the regulatory framework established by the Philippine Amusement and Gaming Corporation (PAGCOR) and comply with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations as administered by the National Privacy Commission of the Philippines.

This Privacy Policy applies to all personal data collected through the sq777 website, mobile applications, customer support channels, and any other touchpoints through which you interact with the sq777 platform.

sq777 collects personal data through several channels: directly from you when you register or use the platform, automatically through your use of the platform, and from third parties such as payment processors and identity verification services. The categories of data we collect are described below.

We do not collect sensitive personal information as defined under the Data Privacy Act (such as health data, political opinions, or religious beliefs) unless specifically required by law or with your explicit consent.

sq777 uses your personal data only for the purposes described at the time of collection and as set out in this Privacy Policy. We do not use your data for purposes that are incompatible with those original purposes without first obtaining your consent or establishing another lawful basis for processing.

The primary purposes for which we use your personal data are:

• Account Management: Creating, maintaining, and securing your sq777 account, including verifying your identity and age (21+ requirement) at registration and during KYC review.
• Service Delivery: Enabling you to access and use all games, betting markets, and features available on the sq777 platform, including slots, live casino, bingo, and sports betting.
• Payment Processing: Processing deposits and withdrawals in Philippine Peso (PHP) via GCash, PayMaya, BPI, BDO, and Metrobank, and maintaining accurate transaction records.
• Regulatory Compliance: Meeting our obligations under PAGCOR regulations, the Anti-Money Laundering Act (AMLA), and other applicable Philippine laws, including filing required reports with regulatory authorities.
• Responsible Gaming: Monitoring gameplay patterns to identify potential problem gambling behaviour, enforcing self-exclusion requests, and administering deposit and loss limits set by players.
• Fraud Prevention and Security: Detecting, investigating, and preventing fraudulent activity, money laundering, account takeovers, and other security threats to the platform and its players.
• Customer Support: Responding to your inquiries, resolving disputes, and providing technical assistance through our support channels.
• Marketing Communications: Sending you promotional offers, bonus notifications, and platform updates where you have opted in to receive such communications. You may opt out at any time.
• Platform Improvement: Analysing aggregated usage data to improve the performance, features, and user experience of the sq777 platform.

Under the Data Privacy Act of 2012, sq777 must have a lawful basis for processing your personal data. The legal bases we rely on are as follows:

• Contractual Necessity: Processing required to perform our contract with you — i.e., to operate your account, process transactions, and deliver the gaming services you have signed up for.
• Legal Obligation: Processing required to comply with Philippine law, including PAGCOR regulations, AMLA reporting requirements, and NPC data protection obligations.
• Legitimate Interests: Processing necessary for our legitimate business interests, such as fraud prevention, platform security, and service improvement, where those interests are not overridden by your rights and interests.
• Consent: Processing based on your freely given, specific, and informed consent — primarily for marketing communications and the use of non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

sq777 does not sell, rent, or trade your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

• Payment Service Providers: GCash, PayMaya, BPI, BDO, and Metrobank receive the financial data necessary to process your deposits and withdrawals. These providers are bound by their own privacy policies and applicable Philippine financial regulations.
• Identity Verification Providers: Third-party KYC and identity verification services receive your identity documents and biometric data solely for the purpose of verifying your identity and age in compliance with PAGCOR requirements.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies may receive data as required by law, court order, or regulatory directive.
• Technology and Infrastructure Providers: Cloud hosting, platform infrastructure, and cybersecurity service providers who process data on our behalf under strict data processing agreements that prohibit them from using your data for their own purposes.
• Professional Advisers: Lawyers, auditors, and accountants who require access to certain data in the course of providing professional services to sq777, subject to professional confidentiality obligations.

All third parties with whom sq777 shares personal data are required to implement appropriate technical and organisational security measures and to process data only in accordance with our instructions and applicable Philippine law.

sq777 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device that help us recognise you, maintain your session, and understand how you use the platform.

The types of cookies we use are:

• Strictly Necessary Cookies: Essential for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled without breaking core platform functionality.
• Functional Cookies: Remember your preferences such as language settings, preferred payment method, and display options to provide a more personalised experience on sq777.
• Analytics Cookies: Collect aggregated, anonymised data about how players use the platform — which games are most popular, where players encounter errors, and how navigation flows are used. This data helps us improve the sq777 experience.
• Marketing Cookies: Used only where you have given consent, to deliver relevant promotional content and measure the effectiveness of our marketing campaigns.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the sq777 platform. For strictly necessary cookies, no consent is required as they are essential to service delivery.

sq777 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our security programme includes:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
• AES-256 encryption for sensitive data stored at rest, including payment details and identity documents.
• Multi-factor authentication options for player accounts, including SMS OTP to Philippine mobile numbers.
• Regular penetration testing and vulnerability assessments conducted by independent security specialists.
• Role-based access controls ensuring that sq777 staff can only access player data necessary for their specific job function.
• Comprehensive audit logging of all access to personal data, with anomaly detection to flag unusual access patterns.
• A documented incident response plan for managing data breaches, including NPC notification procedures as required under the Data Privacy Act.

Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, sq777 will notify you and the National Privacy Commission within the timeframes required by Philippine law.

sq777 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. Our standard retention periods are as follows:

When personal data is no longer required, it is securely deleted or anonymised so that it can no longer be associated with you. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes.

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by sq777:

• Right to Be Informed: The right to know what personal data we collect, how we use it, and with whom we share it — as set out in this Privacy Policy.
• Right of Access: The right to request a copy of the personal data we hold about you, along with information about how it is processed.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data. You can update most account information directly through your sq777 account settings.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations under PAGCOR and AMLA regulations.
• Right to Object: The right to object to processing based on legitimate interests, including direct marketing. Where you object to marketing, we will stop processing your data for that purpose immediately.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data rights have been violated.

To exercise any of these rights, contact our Data Protection Officer at [email protected]. We will respond to all verified requests within thirty (30) days in accordance with NPC guidelines. We may need to verify your identity before processing your request.

The sq777 platform is strictly intended for individuals aged 21 years and older. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21, you are not permitted to register an account or use the sq777 platform under any circumstances.

If sq777 becomes aware that personal data has been collected from an individual under the age of 21, we will immediately suspend the associated account, delete the personal data, and void any balances or winnings. If you believe that a minor has registered an account on sq777, please contact our support team immediately at [email protected].

sq777 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable Philippine law, or NPC guidance. When we make material changes, we will notify registered players via their registered email address and display a prominent notice on the sq777 platform for at least thirty (30) days before the changes take effect.

The date of the most recent update is displayed at the top of this Privacy Policy. We encourage you to review this policy periodically to stay informed about how sq777 protects your personal data. Your continued use of the platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

For changes that significantly affect your rights or the way we process your personal data, we will seek fresh consent where required by the Data Privacy Act.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way sq777 handles your personal data, please contact our Data Protection Officer. We are committed to resolving all privacy-related inquiries promptly and transparently.

Data Protection Officer — sq777
Email: [email protected]
Response time: Within 30 days of receipt of a verified request

If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC). The NPC is the independent government body responsible for administering and enforcing the Data Privacy Act of 2012.